What is a Virtual Office?

A Virtual Office is an address or phone number linked to your business without you physically having an office there. It serves as a placeholder for your business for multiple reasons including if you’re a start-up or just need extra support with phone enquiries.


How long does it take to set up a virtual office?

Your Virtual Office can be set up almost immediately after a discussion with our Centre Managers. We always aim to have you up and running as soon as possible depending on your business needs.


How long are contract agreements?

Our contracts are flexible. So, you can take up our Virtual Office service for as long as you need.


How do telephone answering services work?

Once set up, your business-related calls will be directed through your chosen Fig centre. From there a member of our team will answer the phone, in a professional manner, with a tailored response chosen by you. We can take messages for you or forward to a direct line depending on your instructions. We also offer a voicemail service to ensure no messages are missed.


How does the mail service work?

Fig will take in and sign for any post assigned to your business. From there we will notify you of the parcels arrival to either pick up or be forwarded on to your independent address.


Are there any hidden costs?

No hidden costs whatsoever! Our Centre Managers will find out everything they need to know about the service you need before you get started, having agreed on a fixed price.