Having only joined the Fig Offices team in May this year, Gemma has hit the ground running in her new role as Centre Manager for Swindon. We sat down with Gemma to find out a little more about her.
What does your experience look like before having joined Fig Offices?
I have been in recruitment for the past 10 years working direct and for agencies. Before my career within recruitment I managed services offices. During the past 10 years I have built up a strong local network and will be working hard to represent Fig in the Swindon market.
What is it that brought you to Fig Offices?
I love the Fig brand, its innovative, unique, quirky and exciting. We have had so many compliments on it and I am excited to be able to show it off across the area.
Fig are great at working in collaboration with their clients and truly understanding their needs. Its important to be able to support business’s and I think we do that beautifully.
Who makes up your team at Fig Offices Swindon?
Currently in Swindon there’s myself as Centre Manager and Alecia Kissell is the Client Services Assistant.
Centre Managers role: Oversee day to day smooth running of the centre, sourcing new business, Ensuring excellent customer service, financial responsibility (invoicing etc), Conducting viewings, sending out proposals, negotiating deals, writing contracts, attending networking events to promote Fig & source new business, organise/suggest marketing strategies, Health and Safety responsibility, Managing IT and Telephony systems with IP-Xchange , point of contact for internal clients.
CSA role: Support CM in the smooth running of the centre through daily checks, ensuring H & S documentation is up to date, meeting room responsibility e.g. bookings, invoicing, set up etc. Creating a community feel throughout the centre, ensuring clients are receiving excellent customer service, responding to client’s needs. Networking to promote Fig Office.
What does Swindon have to offer?
We are across the road from the train station so fantastic transport links – only 40 mins from London and 25 mins to Bristol. Within 15 mins we can be on the M4 and the bus station is adjacent to the building. Being in a central location is a great benefit to commuters and clients coming to visit Swindon.
On our ground floor we have some great areas for people to work from when perhaps they might be waiting for a meeting or a train. It’s a great spot to pop in and concentrate on getting some work done!
Views from the upper floors are amazing across Swindon centre from all sides, if you can get a window office it would be a fabulous working environment.
Email Gemma today on email@example.com or call on 07740 546 266